Privacy Policy for The Harmony Space
Effective Date: September 1, 2024
The Harmony Space (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit or interact with our website, www.theharmonyspace.org (the “Site”), and when you use our therapy services. It also outlines your rights concerning your personal data under the General Data Protection Regulation (GDPR).
- Data Controller
The Harmony Space is the data controller for the personal data you provide on our Site and through our services. If you have any questions or concerns about this Privacy Policy or your data, you can contact us at:
The Harmony Space
Email: info@theharmonyspace.org
- Data Collection
We may collect and process the following types of personal data:
2.1 Information You Provide
- Contact Information: This includes your name, email address, phone number, and postal address when you contact us, book an appointment, or subscribe to our newsletter.
- Health Information: This includes any details about your health or medical history that you provide when seeking therapy services from us.
- Payment Information: This includes your payment details when you pay for our services.
2.2 Information We Automatically Collect
- Log Data: We collect information that your browser sends whenever you visit our Site. This may include your IP address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, and other statistics.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience on our Site. For more information, see our Cookie Policy.
- Data Usage
We use your personal data for the following purposes:
- To Provide Services: To schedule and provide therapy services, manage appointments, and deliver related services.
- To Communicate: To respond to your inquiries, send you service-related communications, and provide updates.
- To Process Payments: To process payments for our services and manage billing.
- To Improve Our Services: To analyze usage patterns and improve our Site and services.
- To Comply with Legal Obligations: To comply with any applicable laws, regulations, and legal processes.
- Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you provide your explicit consent for processing certain types of data, such as health information.
- Contractual Necessity: To perform a contract or to take steps at your request before entering into a contract.
- Legal Obligation: To comply with legal obligations, such as tax laws.
- Legitimate Interests: For purposes such as improving our services, preventing fraud, and ensuring network security, provided these interests do not override your fundamental rights and freedoms.
- Data Sharing
We do not sell, trade, or rent your personal data to third parties. However, we may share your data in the following circumstances:
- Service Providers: We may share your data with trusted third-party service providers who assist us in operating our Site and providing our services (e.g., payment processors, email service providers). These service providers are contractually obligated to keep your data confidential and secure.
- Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred to the acquiring company.
- Data Storage and Security
6.1 Storage
We store your personal data on secure servers located within the European Economic Area (EEA). We retain your data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
6.2 Security Measures
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, secure access controls, and regular security assessments.
- Your Rights
Under the GDPR, you have the following rights concerning your personal data:
7.1 Right to Access
You have the right to request access to the personal data we hold about you.
7.2 Right to Rectification
You have the right to request correction of inaccurate or incomplete data.
7.3 Right to Erasure
You have the right to request the deletion of your personal data, subject to certain conditions.
7.4 Right to Restrict Processing
You have the right to request that we restrict the processing of your data under certain circumstances.
7.5 Right to Data Portability
You have the right to request that we transfer your data to another controller in a structured, commonly used, and machine-readable format.
7.6 Right to Object
You have the right to object to the processing of your data based on legitimate interests or for direct marketing purposes.
7.7 Right to Withdraw Consent
You have the right to withdraw your consent at any time, where processing is based on your consent.
To exercise any of these rights, please contact us at info@theharmonyspace.org. We will respond to your request within one month, as required by the GDPR.
- International Data Transfers
If we transfer your personal data outside the EEA, we will ensure that it is protected by appropriate safeguards, such as the EU Standard Contractual Clauses, or other lawful mechanisms.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our Site and updating the effective date.
- Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
The Harmony Space
Email: info@theharmonyspace.org